Taking Center Stage in 2021 … the User Experience!

The GEOINT experiences that will succeed in the future are likely to be those that reimagine UI as “User Indulgence.”

April 14, 2021
1:00 pm - 2:00 pm ET



Today, when so many workers are isolated and working remotely, user experience has become especially important to the broader concept of employee experiences. The appearance, layout, and actions of app interactions are examples of User Interface (UI), all of which contribute to the broader User Experience (UX). However, as our workforces become increasingly sophisticated, they are demanding the same intuitive and pleasing user experiences at work as they have in their private lives when shopping online, hiring a rideshare, or planning travel.

The GEOINT experiences that will succeed in the future are likely to be those that reimagine UI as User Indulgence as real-life dovetails more with the digital world, connecting the right person with the right information and the right service at the right time. 


  • Moderator: Hon. Ellen McCarthy, former Assistant Secretary of State for Intelligence and Research 
  • Amber Chaudhry, CX Strategist, Bureau of the Fiscal Service, US Treasury 
  • Geoffrey Fowler, CIO, Bureau of Intelligence and Research, US State Department
  • Mark Riccio, Director of Enterprise Operations, NGA  
  • Jaime Vasquez, Principal Digital Strategist/UX Architect, Adobe  
  • Brian Wood, Deputy Division Chief, GeoCapabilities, NGA